Contact us

To report an accident, exposure or for general inquiries call: 1 800 222-9775.

Fax: 1 888 629-4722
Please do not send information about your claim by email. Please mail to our head office or fax to our Claims Department toll-free.

For specific contact information, select from the categories below. You can also check out our frequently asked questions for answers to common questions.

 

Please note that all mail should be sent directly to WorkSafeNB's head office.

Saint John head office

1 Portland Street
P.O. Box 160
Saint John, N.B. E2L 3X9
Telephone: 506 632-2200
Call toll-free in Canada: 1 800 222-9775

Bathurst (regional office)

Place Bathurst Mall
1300 St. Peter Avenue, Suite 220
Telephone: 506 547-7300
Call toll-free in Canada: 1 800 222-9775
 

Dieppe (regional office)

30 Englehart Street, Suite F
Telephone: 506 867-0525
Call toll-free in Canada: 1 800 222-9775
 

Fredericton (regional office)

500 Beaverbrook Court, Suite 410
Fredericton, N.B.
Telephone: 506-459-6493
Call toll-free in Canada: 1 800 222-9775
 

Grand Falls (regional office)

166 Broadway Blvd., Suite 300
Telephone: 506 475-2550
Call toll-free in Canada: 1 800 222-9775
 

Saint John (regional office)

400 Main St., Place 400, Suite 2094
Saint John, N.B. 
Telephone: 506 632-2333
Call toll-free in Canada: 1 800 222-9775
 

WorkSafeNB's Rehabilitation Centre - Grand Bay-Westfield

3700 Westfield Road
Telephone: 506 738-8411
Call toll-free in Canada: 1 800 222-9775
 

 

For questions related to employer issues, including:

  • Assessment rates
  • Account information
  • Change of address
  • Clearance certificates

Call toll-free in Canada: 1 800 222-9775
Fax: 506 632-2819
Email: assessment.cotisations@ws-ts.nb.ca 

If you are interested in employment with WorkSafeNB, please apply online at worksafenb.ca

Resumes can be faxed to our Human Resources department.

Human Resources

Fax: 1 506 642-0718

 

 

For questions related to your worker's compensation claim. Please do not send information about your claim by email. Please call, mail to our head office or fax to our Claims Department toll-free.

Call: 1 800 222-9775 (toll-free in Canada)

Claims Department Fax: 1 888 629-4722

Saint John head office

1 Portland Street
P.O. Box 160
Saint John, N.B. E2L 3X9
Telephone: 506 632-2200
Call toll-free in Canada: 1 800 222-9775

 

For questions related to compliance issues, including:

  • Compliance with health and safety legislation
  • Deviations
  • More...

Call toll-free in Canada: 1 800 222-9775
Email: compliance.conformite@ws-ts.nb.ca 

The Issues Resolution Office (IRO) is here to help if you disagree with a WorkSafeNB claim decision or are not satisfied with the service you received.

Phone: 506 738-4317
Call toll-free in Canada: 1 800 222-9775 (option #5)
Fax: 506 642-0720
Email: iro.brp@ws-ts.nb.ca

Please contact the Communications Department for questions related to media issues, including:

  • Fact-checking
  • Interviews and statements
  • General media inquiries

Phone: 506 632-2223
Email: communications@ws-ts.nb.ca 

For questions related to WorkSafeNB's e-services including

  • MyServices accounts
  • Monthly assessment on actual payroll (MAAP) services
  • Physiotherapy e-services
  • self-insured employers

E-Services contact page

At the request of physicians, WorkSafeNB has established a toll-free inquiry line through which a physician may make inquiries regarding:

  • Claim status
  • Invoice status
  • Status regarding an employer's coverage

Please note: this line is not for accident reporting.

Toll-free: 1 877 647-0777 

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General Inquiries