MyServices employer FAQ

MyServices, our new online application, lets you file your Form 100, view your current employer balances, communicate securely, access your cost of claim statements and more – all in a convenient, easy-to-use and secure online location.

No, your online account with WorkSafeNB was rebranded to MyServices. 

Call Assessments at 1 800 999-9775 (option 4) to request an invitation to MyServices. It will provide you with an Access PIN to register. 

Go to the MyServices login page and choose “I need help logging in.” We offer step-by-step instruction. If you’re still having difficulty, call us at 1 800 999-9775 (option 4).

Go to the “MyServices Profile” page located under the Welcome menu. We offer step-by-step instructions. If you’re still having difficulty, call us at 1 800 999-9775 (option 4).

The administrator is someone to whom you have given full access to your WorkSafeNB account and will manage access for other users within your business.

The administrator can add other users by going under the Security tab at the top of the page, selecting Add User in the drop-down menu, and following the step-by-step instructions.

The administrator can modify user access by going under the Security tab at the top of the page, selecting User Access Management, and following the step-by-step instructions.

Your existing administrator can invite someone else to be an administrator under the Security tab at the top of the page, or you can contact Assessments at 1 800 999-9775 (option 4) to request a new Access PIN.

Select the Contact Us link, which is found at the bottom of each page.

By registering for MyServices, you can:


1. Fast file your Form 100 – Employer Payroll Report. Saves you time this year and next when some information fields are already populated. 


2. View your current balances, review your statement of accounts and view your assessment notices when you need. 


3. Monitor claims and their costs. Download the information in Excel format so you can identify injury trends and costs, and manage and improve your prevention and return-to-work programs. 


4. Review your payroll filing history. 


5. Use MyServices’ secure email to communicate with WorkSafeNB

WorkSafeNB cares about your security and follows all government-legislated privacy laws. WorkSafeNB has developed MyServices using top industry practices and processes to ensure your personal information is protected. We also depend on you, however. Please don’t share your password, and log off after completing each session. For more details on privacy, call us at 1 800 999-9775 (option 6) and ask to speak to the Access to Information and Privacy Coordinator.

You may want to use our secure email to communicate with WorkSafeNB on assessment matters or with a case manager who is co-ordinating the return to work for your injured worker. You can access the secure email under the Welcome menu at the top of the page.

Select the Employer tab at the top of the page and then select File Annual Payroll (Form 100) in the drop-down menu.

Select the Employer tab at the top of the page and then select Employer Balances in the drop- down menu.

Select the Employer tab at the top of the page and then select Payroll Filing History from the drop-down menu.

Select the Reports tab at the top of the page and then select Statements of Account in the drop-down menu.

Select the Reports tab at the top of the page and then select Cost of Claims Statements in the drop-down menu.

Select the Reports tab at the top of the page and then select Assessment Notice in the drop- down menu.

Assessed Employers select the Report tab at the top of the page and then select Claim Status in the drop-down menu. 

Self-Insured Employers select the Employer tab at the top of the page and then select Claim Status in the drop-down menu. 

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