Announcement The CUPE strike and how it affects you

November 1, 2021

WorkSafeNB’s CUPE Local 1866 members, representing 27% of our staff, are now on strike.

Health and safety remain our priority. While 29 designated CUPE members are staying on the job to continue critical operations, workers and employers may experience delays in service.

These delays include:

  • Decisions on workers’ compensation applications
  • Wage replacement and medical treatment reimbursement for injured workers
  • Invoice payments to health care providers
  • Phone wait times
  • Employer services information

We are doing everything we can to alleviate delays, including: prioritizing responsibilities, perhaps delaying or pausing some activities to focus on critical operations (payments, adjudications, etc.); and working diligently with health care providers to ensure continued efficient flow of health care services.

We know waiting can be difficult. You can help: If you are sending us any form, including the Application for Workers’ Compensation Benefits, please ensure it is completed IN FULL. Many forms have instructions on the first or last page.


  • Use your MyServices account, where you can access information (claim status, payroll reporting, clearance certificates, direct deposit sign-up, etc.) and email us securely.  
  • If you need information from Employer Services, please email us .  
  • See also our frequently asked questions. 

Injured workers: 

  • If you have any questions or concerns on your recovery plan or benefits, please contact your claim manager directly.
  • Use your MyServices account, where you can access important information (prescription information, payment schedule, etc.) and email your claim manager securely.  
  • See also our frequently asked questions. 

Workers waiting for a claim decision: 

  • We know you may be experiencing anxiety as you wait for a decision on an application for workers’ compensation. As you wait, there are things you and your employer can do to help your recovery. Please go to 
  • See also our  frequently asked questions. 

Not registered for MyServices? Please go to our website at and select the MyServices tab.

We respect the collective bargaining process and will continue to deliver services in the best means possible. WorkSafeNB cares deeply about injured workers, employers, as well as our staff, and is committed to doing everything we can to support you during this time.

Please check our website for further information as it becomes available.

Media Resources
Media Inquiries

E-News Sign-up