There should be a procedure that ensures workers are able to easily report incidents, making it clear to whom they should report a complaint. In cases where the harassment may come from a supervisor, there should be an alternate designated person for workers to report a complaint, such as a human resources representative, a health and safety co-ordinator or an Employee and Family Assistance Provider (EFAP).
An employee who reports or complains of a health and safety matter (including workplace harassment) is protected against any discriminatory action taken by their employer. Employees can file a complaint of discriminatory action with WorkSafeNB. More information and how to file that complaint can be found here.
If no other reporting options are available (for example, in a very small business), workers may contact WorkSafeNB at 1 800 999-9775 for advice.
While not specified in the regulation, the reporting form could include:
• Complainant’s name and contact information
• Name of the respondent(s)*, position(s) and contact information if known)
• Name(s) of any witness(es) or others with relevant information and their contact information
• Details of what happened (dates, frequency, location, time, etc.)
• Any other relevant documents (statements, emails, etc.)
* Respondent is the person against whom the complaint is directed
