In our commitment to trust, accountability and client-focused service, WorkSafeNB is updating our finance system to an Oracle cloud-based solution, effective January 31, 2026. Oracle is a trusted platform used by businesses all over the globe. Mobile-friendly, it offers self-serve options such as payment status tracking, access to historical data, and the ability to update contact and banking information.
1. PAYMENT FREEZE
No supplier payments* will be processed between December 8, 2025 and February 9, 2026.
For a successful transition from one system to another, invoice and purchase order activities will be on hold during the cutover period. Please submit all invoices by Monday, December 8 to prevent unnecessary payment delay.
2. INFORMATION
We need updated business information.
To enable a seamless and positive experience, we must verify information, such as contacts, addresses and business numbers before system implementation. If you have not provided updated business information, please contact us: 1 800 999-9775 (toll-free in Canada) or SCM.GCA@ws-ts.nb.ca.
3. ELECTRONIC FUND TRANSFER
Electronic Fund Transfer (EFT) will be the preferred method for payments.
EFTs are one of the most reliable ways to pay, ensuring faster, more secure and efficient payments.
Thank you for your ongoing collaboration as we improve our services.
* Organizations that provide services or supplies to injured workers only are not affected at this time.
** These changes do not affect injured workers.
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