Apply for medical aid or recurrence of injury

At times, you may need to apply for additional medical aid, or you have had a recurrence (flare-up) following an approved claim for a work-related compensable injury or illness. A dedicated medical aid team will assist you with all ongoing medical aid needs and requests—such as medications, physiotherapy, or treatment. This can apply if:

  • You need further medical aid for your previously approved work-related (compensable) injury or illness,

  • You have experienced a recurrence (flare-up) from a previously approved work-related (compensable) injury or illness that requires medical treatment and time off work.

For direct access to the dedicated medical aid team, submit an easy to fill Application for Medical Aid. By submitting the application, your requests will be streamlined and sent promptly to the right team. Follow these steps to submit an Application for Medical Aid:

  • Click here to access the Application for Medical Aid

  • Download, complete and submit the Application for Medical Aid form to WorkSafeNB (instructions included on the form)

Note: Past approval does not guarantee ongoing medical aid approval. Any new decisions will be based upon our legislation and policies and the facts of your claim by our team reviewing the Application for Medical Aid.

If you have further needs, please see the applicable sections below. 

Medical aid

Medical aid

Sometimes you need further medical treatment or services to help you recover or manage your work-related injury or illness.

Open application

Flare-ups

While we hope you don't experience a Recurrence of injury (flare-up), it can sometimes happen. See your next steps.

Learn more
Flare-ups

 Frequently Asked Questions

Please call our enquiries team at 1 800 999-9775.

 Medical aid includes any product or service that supports your recovery or helps you manage a workplace injury or illness.  

Examples: Chiropractic service, physiotherapy, transportation aids (such as wheelchair ramp or replacement part), dental aid or service, TENS machine or TENS machine supplies, footwear, orthotics, braces, crutches, wood allowance, gloves and glasses. 

With a dedicated medical aid team, you’ll benefit from prompt responses, easier support, and care tailored to your needs. 

For direct access to the dedicated medical aid team, submit an easy to fill Application for Medical Aid. By submitting the completed application, your requests will be streamlined appropriately. The application process allows us to make timely and quality medical aid decisions and claims processing through improved workflows.

  • Visit Apply for medical aid or recurrence of injury
  • Download, complete all fields and submit the Application for Medical Aid form to WorkSafeNB (instructions included on the application)   
  • If you have difficulty accessing the application, please contact us at 1 800 999-9775  

You may assist the worker in completing the form and we strongly encourage the worker to submit the Application for Medical Aid along with your quote, recommendation, report, and any supporting documentation to WorkSafeNB. Having both the application and the supporting medical information ensures our team can review and respond to the request promptly. 

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