Your claim has been accepted, and you're on your way to getting better. What's next? We want to ensure you are set up with tools and information to guide you. Among our favourite tools are MyServices, Working to Well and About Your Benefits.
Case management is a way of co-ordinating the treatments and services you need to get better with everyone involved in your case – you, your employer and your health care providers. Case managers are dedicated to supporting you in your recovery and return to work as soon as it is safe. Your WorkSafeNB case manager is your main contact with WorkSafeNB and all other team members, and is responsible for overseeing your rehabilitation and return-to-work plan. Other team members may include an occupational therapist, a physiotherapist, a rehabilitation specialist and a medical adviser.
Your employer plays a primary role in your recovery plan throughout the entire process, from reaching out to WorkSafeNB and health care partners, to providing modified duties as part of your recovery.
Your employer will:
Here's how you can help:
Your health care providers play a vital role in formulating a plan for your successful return-to-work. They also understand the importance of helping you stay active and connected. Depending on your injury, your health care providers may include your family physician or nurse practitioner, surgeon, physiotherapist, psychologist and occupational therapist.
A recurrence is the return of an injury or illness in which you previously received WorkSafeNB benefits (treatment and/or wage replacement). It is not a new accident or injury – but a flare up. See your next steps.
While your claim may no longer be active (you are not receiving wage replacement benefits), you may still require medical aid. A medical aid is any product or service that helps you recover or manage your workplace injury or illness. Examples include chiropractic service, physiotherapy, transportation aids, gloves and glasses. See your next steps.