Employee hurt at work? Here’s what you need to do.

It’s difficult to see anyone hurt, especially a valued and trusted employee. They’re an important part of your organization, and you’ll want to ensure they are supported.

Help for them starts with you. After they’ve informed you of the accident, injury or illness, as an employer you’ll want to discuss the next steps with them. This conversation can include modified duties and/or accommodations you can provide as they recover. Let the employee know that you and their co-workers will support them throughout their recovery.

As an employer, you have reporting responsibilities under both the Workers’ Compensation (WC) Act and the Occupational Health and Safety (OHS) Act.

Under the OHS Act, you must report certain accidents, injuries and near misses immediately. In addition, you have ongoing obligations for the safety and health of all employees. Learn more about your reporting responsibilities under the OHS Act. 

Under the WC Act, you must file if the employee becomes injured or ill from the incident, requiring time away from work or medical treatment beyond first aid. You must file the Employer Report of Injury or Illness, whether you support the employee’s claim for benefits or not. You have an opportunity to state any objections in the report. 

You have three days to file the Employer Report of Injury or Illness from the date of the accident/injury; date the illness was diagnoses, or date your employee reported the injury or illness to you.

For occupational hearing loss claims, please complete the Employer Report of Occupational Hearing Loss form rather than the Employer Report of Injury or Illness. 

How to submit a claim?

When a workplace injury occurs, both employers and workers play a critical role in initiating the claim process. Employers must submit the Employer's Report of Injury or Illness, while workers submit the Application for Compensation Benefits when compensation benefits are required. When both documents are submitted together by using the E67, information is received earlier, and with greater accuracy allowing for faster decisions and quicker access to benefits.

Employers can submit a claim online using one of three ways:

1. Submit through MyServices

  • Better suited for employers who want access to a website application to view current employer balances, claim information, and communicate securely with WorkSafeNB. It is practical for employer with low injury frequency.
  • An employer representative must register before they can submit a claim by providing their name, position within the company, company name, their contact information and a company email address to receive submission confirmations.

Login or register for MyServices.

2. Submit online with E-Form 67

  • Better suited for employers with a low injury frequency.
  • No password requirement.

Click here to complete the Employer Report of Injury and Illness (E67)

3. Submit through Service New Brunswick (SNB)

  • Better suited for employers with a high injury frequency.
  • Ability for different company departments to complete relevant sections of the form (payroll for salary information, supervisor for accident details, etc.).
  • Ability to update a previous no-time loss claim should the injured worker’s status change.

Please email us to register before submitting a claim.

Before starting your report, have the following information ready:

  1. Date employee notified you of the accident/injury or illness
  2. Details on the accident/injury or illness, including date it happened and location
  3. Start date of any modified work (reduced hours, change in job tasks, etc.), if applicable
  4. Details of employee’s earnings, if the injury or illness resulted in lost time
  5. Details of employee’s hours of work, if the injury or illness resulted in lost time  

Please support your employee by ensuring they are aware of the application and provide any information to support their application (pay information, etc.) 

 

 

If you’re experiencing technical issues, you can complete the PDF version of the form or contact WorkSafeNB at 1 800 999-9775 for assistance.

Please note the PDF is the Employer Report of Injury and Illness only. It includes the information required from the employer. If the worker is applying for compensation benefits, they will also need to submit the Application for Compensation Benefits separately.


Date: April 29, 2026

Returning to work is a shared responsibility between you and your employee. Both of you must work together to support a safe and timely return.

As an employer, you are expected to:

  • Communicate with your employee as soon as possible after an injury or illness, and stay in regular contact throughout their recovery
  • Identify suitable work that is safe, productive, and within the worker’s functional abilities
  • Ensure the work aligns with the worker’s skills and competencies

Your employee is expected to:

  • Co-operate with you when you offer suitable work
  • Participate in the return-to-work process

Together, you should:

  • Work with WorkSafeNB to support recovery
  • Act quickly to reduce disruption and help the worker stay connected to their job
  • Contact WorkSafeNB as soon as possible if there are any concerns or disagreements about suitable work

For more information, visit Return to Work: A Shared Responsibility or contact WorkSafeNB.


Date: April 27, 2026

When a workplace injury occurs, both employers and workers play a critical role in initiating the claim process. Employers must submit the Employer's Report of Injury or Illness, while workers submit the Application for Compensation Benefits when compensation benefits are required.

When both documents are submitted together by using the E67, information is received earlier more consistently, and with greater accuracy—supporting faster decisions and quicker access to benefits. 

Learn more: WorkSafeNB | Electronic Form 67

 

If you currently submit WorkSafeNB's Report of Accident or Occupational Disease, the joint worker and employer form, through Service New Brunswick or MyServices, there are currently no changes to the process. Continue to use those application methods and the joint form.      

If your employee submits an Application for Workers’ Compensation Benefits and you have not submitted an Employer Report of Injury or Illness, you will be notified by WorkSafeNB of your employee’s application and will have three days to submit your report.   

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For more information, visit Return to Work: A Shared Responsibility or please contact WorkSafeNB

Keeping your employee connected

Work is good. It provides social connection and a sense of purpose, leading to positive physical and mental health and wellness. Evidence shows work also leads to a speedier recovery. To support employees in their recovery, employers, health care providers and others must make every effort to keep workers connected to the workplace.

Learn more:

If you have any further questions on reporting, the claims process and healthy and safe return to work, contact us toll-free at 1 800 999-9775 (Monday to Friday, 8 a.m. to 4:30 p.m.). 

Are you a worker who has been hurt at the workplace?
Find out how to apply for benefits.

 

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